Return & Exchange Policy
We want you to be completely satisfied with your purchase. Please review our return and exchange policy below.
Return Policy
Eligibility
- •Items must be returned within 14 days of delivery
- •Products must be unworn, unwashed, and in original condition
- •All original tags and packaging must be intact
- •Proof of purchase (receipt or order confirmation) is required
Non-Returnable Items
- •Items marked as final sale or clearance
- •Customized or personalized products
- •Products showing signs of wear or use
Exchange Policy
We're happy to exchange items for a different size or color, subject to availability. Exchanges follow the same eligibility criteria as returns.
To request an exchange, please contact our customer service team with your order number and details of the item you'd like to exchange.
How to Return or Exchange
Contact Us
Reach out to our customer service team via the contact page or email with your order number and reason for return/exchange.
Receive Instructions
We'll provide you with return instructions and, if applicable, a return authorization number.
Ship the Item
Pack the item securely in its original packaging and ship it to the address provided. We recommend using a tracked shipping service.
Refund or Exchange
Once we receive and inspect your return, we'll process your refund or exchange within 5-7 business days.
Refund Information
- •Refunds will be issued to the original payment method
- •Processing time: 5-7 business days after receipt of returned item
- •Original shipping costs are non-refundable (unless the return is due to our error)
- •Customers are responsible for return shipping costs unless the item is defective
Defective or Damaged Items
If you receive a defective or damaged item, please contact us immediately with photos of the damage. We'll arrange for a replacement or full refund at no additional cost to you.
Please inspect your order upon receipt and contact us within 48 hours if there are any issues.
